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TERMS AND CONDITIONS



Copyright/Trademark Information

Monaco Laminate is a registered trademark of monacolaminates.com. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of Monaco Laminate or any of the trademarks or logos of Monaco Laminates may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for any typographical, technical, or descriptive errors of products herein.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. monacolaminates.com reserves the right at any time after receipt of your order to accept or decline your order for any reason, monacolaminates.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over Rs. 1,00,000 may require additional verifications or information and documents such as Photo identity , Residence Proof and the Photo copy of the Credit Card(Both Sides) of both the Credit Card Holder and the person placing the order , after we obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department we will accept the confirmation of the order. Further, any order over 50 sheets for any singal colour or pattern or grade will not be accepted. In that situation, customer is required to place order with Company's distributor, dealer and agent and Company may supply the same subject to availability of ordered quantity. monacolaminates.com is a manufacturer and seller of decorative laminates, industry laminates, particle board and other allied items to end user customers.

Typographical Errors

In case of any typographical error or any human Mistake from our side or the Supplier regarding the Price, availability and Information of the Product displayed on our website then monacolaminates.com has the right to cancel the order In the event of such mistake whether or not the order has been confirmed and even after the receipt of payment by your side. monacolaminates.com will transfer all the funds back through cheque or any other mode as it desire as early depending upon the Working hours of Bank. If your credit card has already been charged for the Purchase in this situation monacolaminates.com shall issue a credit to your credit card account as per the Terms and Conditions of our Credit card acceptance Bank.

Return Policy and Limited Guarantee Against Defects

Every product you buy from monacolaminates.com is a brand new product with the Original packing seal of the manufacturer 'Monaco Laminates' if you find any physical breakage at the time of delivery through transporter or our supplier or any other mode in such event we recommend you not to accept the goods and return it back to the transporter company or supplier or to person from whom the delivery is taken, If the goods is confirmed as defective by the product manufacturer then will be exchanged with the new piece as per the availability from the Supplier or our Company but we will not refund the funds. If the Goods sent through Transporter Company or supplier or through person from whom the delivery is taken are received by your side as per the acknowledgement of your receipt of goods in good condition then we are not liable subsequently, because Company is not providing any guarantee or warranty on product. We once again recommend to check the condition of the product before signing the acknowledged Receipt of ?Goods Delivered in good condition? of the transporter company or supplier or the person from whom the delivery is taken.

Regarding Free Offer Item

Free Offer items, if declared by the Company, are delivered till the stock lasts in such event monacolaminates.com has the right to substitute the Items of similar or greater value.

Warranty Limitations

We are not providing any types of Warranty on the goods. Limitation of Liability

In no event shall monacolaminates.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Credit Card Liability & Processing Time

Your order is thoroughly reviewed by our Department to ensure that the order is accurate, the payment method is valid, once your order has passed the rigorous review by our Department, it is sent to our factory, dealer, distributor, supplier or other source for final delivery of the goods.

Please note we will process the order only when we get the approval of the payment by the credit card company. The processing can take time depending on the accuracy of the information given to us by the customer. We only Deliver the Goods after Getting the Payment Confirmation Approval of your Credit Card from the Bank. In any case we are not responsible for the Genuinely of the payment received on behalf of your Credit Card. Once we receive the payment authorization of the credit card against the Order Placed then we will never refund the money nor accept back the Shipped or transported goods. We will not entertain any fraud or lost card arguments regarding the same.

If the item(s) on your order are in-stock, we will ship or arrange to deliver them as soon as possible from our factory/dealer/distributor/agent or from one of our stockiest located around India. If the item(s) on your order are out of stock, then it would be delivered only when we manufacture the required Goods at our factory location and it would be delivered only after clearing the Backordered Inventory Procedure In our factory.

Delivery instruction Saturday, Sunday and Public Holidays Deliveries are not available. Total Time For Delivery

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier or transporter. This can range from 24 hours to 15 days for in-stock items, depend on case to case basis.

Transportation & Handling Rates

Transportation and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes or in separate shipments in the event an item is not in stock and must ship at a later date, shipping / transportation and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order.

Any Octroi, Road taxes or any other local taxes would be charged extra as per the policy of the State Government and paid Cash to the transportation Company against the Receipt of the State Government for the particular charge at the time of Delivery.

Further, custom duty or any other tax charges are levied by foreign country will be payable by Client.

Court Jurisdiction:

If any dispute rises between parties, The Jurisdiction of the civil court shall be Mumbai.

Force Majeure

Any failure by a party to comply with the terms and conditions of this Agreement which is attributable, solely, to Force Majeure shall not be considered as a failure to perform its obligations. Force Majeure for the purpose of this Article shall mean all events beyond the reasonable control of the Parties and shall include, but not be limited to, war, civil commotion, strike, storm, tidal waves flood, epidemic, explosion, fire, lightening, earthquake, acts of governments and the events not controlled, in any way, by the Parties hereto.

The Party facing the Force Majeure situation is to inform the other Party thereof, of Force Majeure situation immediately witnessed by a certificate issued or approved by the Chamber of Commerce of the domicile of the respective party facing the Force Majeure situation. Right to changes in term and condition

Company has reserved right to change in term in condition time to time.

Dear Customers, If you have any question or doubt regarding anything, kindly feel free to contact us on:
For product related inquiry, you can contact to
sales.ecommerce@monacolaminates.com
And for payment related query, you can contact to
finance.ecommerce@monacolaminates.com

Regards
E-Commerce Team
Monaco Laminates